2025 Holiday Season Return Policy: Please note that our return policy has been extended for the Holiday Season. All purchases made between October 27 and December 25, 2025 may be exchanged or returned for a refund until January 11, 2026. Starting December 26, 2025, return to our regular policy.
New merchandise and original packaging.
No exchange or refund from November 28th to December 1st 2025 during Black Friday.
No exchange or refund on December 26 and 27, 2025.
* Layaway : Merchandise reserved for 15 days / No refund after 15 days
EXCEPTION TO OUR RETURN POLICY: When a regular price item purchased during a "Buy One, Get One" event is returned, the discount on the second item is forfeited. The second item may be repurchased at the current selling price or both items can be returned for a full refund.
Upon presentation of your electronic receipt, we will exchange any new, unused and unworn item, with tags, purchased online, in its original packaging, at any Sports Experts store in Canada or Atmosphere store in Quebec.
For in-store purchases, an exchange is possible within 30 days of the purchase with the receipt. For online purchases, an exchange is possible within 30 days of receiving the email containing the tracking information (for “Regular Delivery” orders) or the email confirming that your order is ready for pickup (for “Store Pickup” orders).
We recommend contacting a store to confirm availability of an item before your visit. Store inventory is updated every hour on our website. For this reason, there may be discrepancies during store hours. Also, note that inventory may vary from one store to another.