Purchases made in our Outlets stores, such as Sports Experts Outlets Mirabel, must be returned or exchanged at the original store. The return and exchange policy for our outlets stores is as follows:
2025 Holiday Season Return Policy: Please note that our return policy has been extended for the Holiday Season. All purchases made between October 27 and December 25, 2025 may be exchanged or returned for a refund until January 11, 2026. Starting December 26, 2025, return to our regular policy.
New merchandise and original packaging.
No exchange or refund from November 28th to December 1st 2025 during Black Friday.
No exchange or refund on December 26 and 27, 2025.
* Layaway : Merchandise reserved for 15 days / No refund after 15 days
EXCEPTION TO OUR RETURN POLICY: When a regular price item purchased during a "Buy One, Get One" event is returned, the discount on the second item is forfeited. The second item may be repurchased at the current selling price or both items can be returned for a full refund.
Refunds are possible within 15 days of purchase with the receipt.
Exchanges are possible within 30 days of purchase with the receipt.
The items must be new, in their original packaging, with the tags still attached. Products that are not eligible for returns or exchanges remain the same as those listed in our regular policy.