In the event of a refund or exchange, in accordance with our return policy, the promotional card must be returned at the time of the refund or exchange. If the promotional card is returned, we will proceed with the refund transaction and will deduct, if applicable, an amount corresponding to the portion already used of the promotional card. If the promotional card is not returned, we will still proceed with the refund of the transaction but will deduct the full value of the promotional card received with the initial purchase.