Skip to main content
Help center Help Centre home page
  • Submit a request
  • Submit a request
  1. Help center
  2. Gift Cards and Promotional Cards
  3. e-Gift cards - Frequently Asked Questions

e-Gift cards - Frequently Asked Questions

  • What if I lose my e-gift card? ​
  • Is my e-gift card order secure?
  • How do I know the recipient actually received the e-gift card I sent them?
  • How do you prevent the email from getting lost as spam?
  • What exactly does the recipient receive when I send an e-gift card?
  • Where can I use my e-gift card?
  • Can I send two (or more) e-gift cards to two (or more) different people who share an email address?
  • I want a printed e-gift card to present to someone as a gift. How do I do this?
  • Can I buy an e-gift card for myself?
  • When will my recipient receive their e-gift card?
  • When is my credit card charged for my purchase?
  • How do I cancel the purchase of an e-gift card? ​
  • Can I change the value of a virtual gift card after it has been paid for?
  • Are there any fees associated with the purchase of an e-gift card?
Help center
Français