Skip to main content
Help center Help Centre home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Help center
  2. Return and Exchange Policy
  3. Return by Mail (for online purchases)

Return by Mail (for online purchases)

The refund of an online purchase can take 2 to 3 weeks when a return is made by mail within 15 days of the purchase. Return your new, unused and unworn item, with tags, in their original packaging by mail using the return label included in your package.

  • Return by Mail (for online purchases)
  • What are the refund times for returns by mail?
  • What are the delivery costs for returns by mail?
  • How do I return an online purchase by mail?
  • How can I do an exchange by mail?
  • Can I return something I bought on sale?
Help center
Français